Shipping policy
Thank you for shopping with Grid Wolff.
Order Processing
- Orders are typically processed within [1-3 BUSINESS DAYS].
- Orders are processed Monday through Saturday, excluding public holidays.
- Processing time is separate from shipping and delivery time.
Shipping Methods
We currently offer:
- Standard Shipping
- Express Shipping (where available)
Shipping options available for your location will be displayed during checkout.
Delivery Timeframes
Estimated delivery timelines:
- Standard Shipping: 7-10 BUSINESS DAYS
- Express Shipping: [2-5 BUSINESS DAYS]
Delivery times may vary depending on location, courier availability, and external factors.
Shipping Costs
- Free Shipping on orders above ₹1000
- Orders below ₹1000: [STANDARD SHIPPING CHARGE]
- Express Shipping: [EXPRESS SHIPPING CHARGE]
Shipping charges are displayed during checkout before payment.
Tracking Information
Once your order has been shipped, you will receive:
- Shipment confirmation email
- Tracking number
- Courier partner details
Customers can track orders using the tracking link provided.
Delivery Delays
While we strive to deliver within estimated timelines, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Logistics disruptions
- Courier-related issues
We appreciate your patience and will assist in resolving delivery concerns whenever possible.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. Grid Wolff shall not be responsible for delays or failed deliveries resulting from incorrect address details.
Contact Us
For shipping-related questions:
Email: info@gridwolff.store